All orders are expected to be shipped as soon as possible between 7-10 days after order placed. All orders are expected to be delivered as between 10-20 days after order placed. Variation in this estimated time can be caused by various different factors.

Partial/Full refunds only apply to product issues (e.g. damage, loose stitching, tears, low quality print) which is rare. Refunds are NOT applicable for shipping issues. For assistance disputes should be filed with the carrier.swer here